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Are you involved in the construction industry? Your administrative assistant plays a crucial role as they handle countless administrative duties. To ensure your construction administrative assistant is an asset to your company, you need to empower them by giving them the necessary resources and tools to do their job effectively.
First things first, it’s crucial to have a clear job description so that you know what tasks should be delegated to your construction administrative assistant.
To support the entire construction management team, they carry out clerical, administrative, and general office tasks in collaboration with the office manager. They take incoming phone calls and reply to emails from customers and suppliers. Furthermore, they serve as a point of contact and request estimates from suppliers, subcontractors, and different construction services teams.
The construction administrative assistant also handles general office duties, including setting up filing systems, facilitating project contracts, ordering office supplies, creating weekly construction schedules, typing, data entry, preparing expense reports, etc.
Many business owners prevent their administrative assistant from growing as they are reluctant to give up control. However, if you want to expand your business, you need to learn how to delegate responsibilities and tasks to others. This means loosening the reins and having confidence in your assistant’s skills and capabilities.
If you succeed at this, your construction administrative assistant will be able to provide general administrative support to the entire team, including construction project managers, inspectors, on-site contractors, and more. Furthermore, you’ll be able to focus on more important tasks.
You can empower your administrative assistant, and other employees, such as the project manager, by giving them power or authority and enabling and authorizing them.
While delegation is crucial, you need to find the perfect balance between control and delegation. By finding this balance, you’ll be able to improve your assistant’s effectiveness, performance, productivity, and results.
Delegating tasks is easier said than done. We understand that letting go might be stressful, but by following these steps, you’ll be able to ensure successful delegation and project completion:
Firstly, you need to identify the tasks the administrative assistant is responsible for. Make sure you’re not allocating tasks that are outside of their job description.
You need your assistant to understand what’s expected of them. Therefore, when delegating tasks, it’s essential to provide clear instructions, including the expected outcome, deadline, and specific requirements.
Don’t forget to offer support and guidance along the way. If your construction administrative assistant has questions or needs additional resources, you should be willing to help them.
Always provide feedback. This will help them improve their skills and feel more confident in their abilities.
Did you know 79% of employees who quit their jobs do so because of a lack of appreciation? It’s vital to reward employees when they accomplish tasks without your direction and input. This will give them the confidence to take on more responsibility in the future.
If you want your business to grow, you need to learn how to empower and delegate tasks to your construction administrative assistant. In fact, research shows that people who know how to delegate achieve better results for their company. By working hand-in-hand with your administrative assistant, you’ll be able to take your construction company to new heights.